Working Hours

From Sunday to Thursday from 10 am to 6 pm

Contact with an expert

    Frequently Asked Questions (FAQs) for Malazhouse.com

    1. What is Malazhouse.com?

    Malazhouse.com is a leading online Manufacturing furniture where customers can shop for a wide variety of home products, at competitive prices.
    Our goal is to provide a seamless shopping experience with high-quality
    products and exceptional customer service.

    2. How do I place an order on Malazhouse.com?

    Placing an order on Malazhouse.com is simple. 

    1. Browse through our categories or use the search bar to find the product you want.
    2. Click on the product to view its details and click "Add to Cart" if you wish to purchase it.
    3. Once you’ve added all desired items to your cart, click on the cart icon and proceed to checkout.
    4. Fill in your shipping and payment details and confirm your order.
    3. What payment methods are accepted?

    Malazhouse.com accepts a variety of payment methods (Visa, MasterCard, Credit Card, Debit Card), Digital wallets (Vodafone, Etisalat, Instapay)  
    We also offer Buy Now, Pay Later (BNPL) options for your convenience.

    4. How can I track my order?

    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the courier’s website to monitor the status of your delivery.

    5. What is the return policy?

    We have a flexible return policy to ensure customer satisfaction. You can return most items within 14 days of receipt for a full refund or exchange, provided the items are in their original condition and packaging.
    Please visit our
    Return Policy page for detailed information on how to initiate a return.

    6. How do I contact customer support?

    Answer: You can contact our customer support via email at info@malazhouse.com,
    or use the live chat feature on our website.
    Our support team is available from Sunday to Thursday 9 AM to 6 PM (Egypt Time).

    7. Do you offer international shipping?

    Yes, Malazhouse.com offers international shipping to various countries. Shipping costs and delivery times vary based on the destination.
    Please check our Shipping Policy page for more details.

    8. How can I cancel or modify my order?

    If you need to cancel or modify your order, please contact our customer support as soon as possible. If your order has not yet been Manufactured, we will be able to assist you in making changes. Once the order is ready, the cancellation or modification may not be possible.

    9. How do I create an account on Malazhouse.com?
    1. Creating an account on Malazhouse.com is easy
    2. Click on the "Sign In" or "Create Account" button at the top right corner of our homepage.
    3. Fill in the required details, including your name, email address, and password.
    4. Click "Create Account" to complete the registration process.

    Online store with a wide selection of furniture and decor

    Furniture is an invariable attribute of any room. It is they who give it the right atmosphere, making the space cozy and comfortable, creating favorable conditions for productive work or helping to relax after a hard day. More and more often, customers want to place an order in an online store, when you can sit down at the computer in your free time, arrange the furniture in the photo and calmly buy the furniture you like. The online store has a large catalog of furniture: both home and office furniture are available.

    Furniture production is a modern form of art

    Furniture manufacturers, as well as manufacturers of other home goods, are full of amazing offers: we often come across both standard mass-produced products and unique creations - furniture from professional craftsmen, which will be appreciated by true connoisseurs of beauty. We have selected for you the best models from modern craftsmen who managed to ingeniously combine elegance, quality and practicality in each product unit. Our assortment includes products from proven companies. Who for many years of continuous joint work did not give reason to doubt their reliability and honesty. All of them guarantee the high quality of their products, excellent operational characteristics, attractive appearance of the products, a long period of use of the furniture, as well as safety.